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Thread: License error on Android

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  1. #1
    Join Date
    Sep 2009
    Posts
    375

    Default

    sigebert you'll have to contact me at support @ irealb.com with your receipt for a refund.
    I have other users on the Galaxy tab 7'' that have no problems so I don't think there is a problem with my software.

  2. #2
    Join Date
    Nov 2011
    Posts
    4

    Default

    I have the same error on my HTC Sensation!?? iReal B have worked flawlessly up until now!? -
    If I try to open iReal B today - I get exact the same error message You have told about here!?! ..Why!??
    As You I have my WiFi connection ONline - but nevertheless!??
    And I cant see why it should be nessesary to have an online connection to use the app!??

    Kind Regards Steffen.

  3. #3
    Join Date
    Sep 2009
    Posts
    375

    Default

    There are often problems with the Android Market that are beyond our control.
    You don't need to be online at all times but the Android Market will check that the order is still valid every few months.
    Sometimes just restarting the device will fix the problem.
    Make sure your order went though OK in Google Wallet.
    If all seems ok, you can try deleting the app and then reinstall it.
    If that doesn’t work, contact us to cancel and refund your purchase – you will need to send the purchase receipt.
    You can then try to make the purchase again.
    Remember that by deleting the app you might loose all your songs so you will need to reimport them from the forums or email backups that you've made.

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